The Incomparable Richie Benaud (1930-2015)

April 10, 2015

Baggy green capAfter a successful career as a cricketer, Richie Benaud gave pleasure to countless fans around the world for his affectionate and unique broadcasting style.

As he matured, his walnut-brown crumbled face to camera resembled an extension of the baggy-green cap as a symbol of Australian  cricket.

Towards the end of his life, he endured accidents and bad health stoically.

Obituaries this week made comparisons with other cricketers and commentators.  

He is ranked with his compatriot Bradman for influencing the success of Australian cricket. Similarities have been notedwith Mike Brearley for his  astute  captaincy, with John Arlott as a warm and empathic commentator, and with   Geoff Boycott, (without the spiky narcissism) as a reader of the game.

Comparisons may help a little in  our understanding of his achievements and facets of his personality.  They can do little more.  Richie Benaud the man remains incomparable.


The power of Yes And thinking

April 8, 2015

NHS Health Check

Susan Moger and Tudor Rickards

The power of Yes And thinking is explored within a workshop on Taking Tough Decisions: A creative problem-solving approach. as part of the Fifth National Medical Leadership conference 17th April 2015 at the Macron Stadium, Bolton

This post is based on an earlier document which we used regularly with MBA students at Manchester Business School over a period of years. We have retained it in its original form, and appended references to subsequent work.

We believe that the climate for creative ideas can often be negative. As a shorthand, we talk about a YES BUT climate in which people are prone to respond to any new idea with a ‘Yes But’.  This negative mind-set is based on unconsciously held beliefs and we can weaken these by becoming conscious, to the extent of becoming self-conscious of ‘Yes Butting’. In this way we begin to reduce the damage caused by excessive Yes Butting by substituting ‘Yes and’.

Yes but’ implies ‘There is something wrong with this idea. I want nothing further to do with this bad idea’.

In contrast, ‘Yes And’ implies ‘There is something that can be improved about this idea. I am willing to work at it to improve it as best I can’.

To take a simple example:

‘I have just thought of the idea of flypaper to go in cars to stop insects distracting you when you are driving’.

‘Yes But … wherever you put it someone would get stuck sooner or later’.

‘Yes And … if you could design it so that passengers never get stuck it would be even better. How about an insecticide block or the paper inside a mesh with fly attractant. Or how about combining it with the air freshener?

Note: In follow-up studies of participants on our courses, more find they have applied ‘Yes And’ to benefit than any other technique.

Since we wrote the manual [sometime in the 1990s] we have continued to find Yes And a powerful means of overcoming negativity, promoting creativity, addressing tough leadership dilemmas, and resolving communication difficulties. It engages with issues of positive psychology, discursive communications theory.and conflict resolution approaches.

Updating

We acknowledge encouragement from Dr Rebecca Baron for reviving this note  as a contribution to The National Leadership Conference, and Shropshire NHS for the creative image urging Health Checks..

The overall Yes And approach was published as The Power of the And in The Handbook for creative team leaders . We further revised it in The Routledge Companion To Creativity,  and in Dilemmas of Leadership


Lee Kuan Yew (1923-2015): Singapore’s State maker remembered

March 23, 2015

Lee Kuan Yew was one of the influential State makers of the 20th Century. A case could be made that he conceived and brought about a prosperous and peaceful future for Singapore.

I became interested in the culture of Singapore some years ago, after taking part in the celebrations of its national day. After three decades in power, Lee Kuan Yew had handed over control of the State he had helped create. In the process he was showing dynastic aspirations.

Dynastic aspirations

It was being rumoured at the time, correctly as it turned out, that Prime Mister Goh, who succeeded him, was a transition figure who was to be replaced by Lee’s son. Informally we were also given to believe that Lee would remain the power behind his son’s actions.

Tickets for a celebration

It had been hard to get tickets for the celebrations at the old National Stadium in Kalang Leisure Park, close the Changi airport close to where the new and impressive modern sports stadium was later built.

Our tickets had came from a Singaporean friend who had seen enough ceremonies to make them less valued for him. Well worth seeing it all for the first few times, he reassured us.

We reached the stadium by subway, another of Singapore’s marvels. Allegedly, it was maintained in those days in pristine condition through President Lee’s regime of corporal punishment handed out to any litter-making individual. Westerners tended to admire the results, if not the means of achieving them.

Pre-conceptions

I had preconceived beliefs that we were going to observe a demonstration of State orchestrated loyalty. What happened was enough to unsettle such assumptions. To be sure there was the orchestration. Everyone was issued with a goodie bag, complete with a national flag to wave, an a small torch with coloured tissue paper over the business end,

There were the obligatory displays of military music, and marching discipline. Jet fighters roared low over the stadium, trailing slipstreams in the national colours. We tried to join in the passionate singing of the national anthem. Later, as night fell, the torches helped produce an equally impressive light-show in the national colours.

Unexpected experiences

What was unexpected was a warmth and mood of enjoyment throughout the lengthy event which seemed spontaneous and genuine. This was not evidence of a State operating under dictatorial edict.

At the time, the charismatic President had already become a mythic figure, a State-maker in the mold of Nelson Mandela. Much later, Lee attributed the role of ‘China’s Mandela’ to Xi Jinping, a judgement not shared by Time magazine.

Today, the appreciation of Lee’s period as all-powerful State maker is more balanced internally. His contribution towards the creation of the modern hi-tech, highly educated little country is recognized. But opposing views can be expressed publicly.


Will new leader Allen Leighton introduce Bill Gate’s creative capitalism to the Co-op?

February 25, 2015

Rochdale PioneersSUBSCRIBERS ARE ADVISED THAT THIS POST WILL BE UPDATED REGULARLY

Newly appointed chairman Allen Leighton faces an existential battle at The Co-operative Group which may serve as a case study for the kind of creative capitalism proposed recently by Bill Gates

Bill Gates has recently called for more efforts directed towards creative capitalism. This raises the immediate question: what is it? At very least, there is need to examine institutions such as The Co-operative group which challenged capitalism yet attempted to create structures within the capitalist system rather than seeking its violent overthrow.

Read the rest of this entry »


Three Keys to Culture Transformation: Lead, engage, align

February 23, 2015

Diana Rivenburgh

by Diana Rivenburgh

What causes cultures to run amok? Why do people do things they never thought they would? Perhaps the most important question is “what can we do to create ethical, high performance, engaged cultures?”

Read the rest of this entry »


Amanda Staveley, celebrity broker

December 3, 2014

Network Activator

Network Activator

Paul Hinks

The celebrity entrepreneur Amanda Staveley is involved in a consortium of investors bidding for three leading London hotels: Claridge’s, The Connaught and The Berkeley

One report suggests that the bid is from Middle East investors.

An earlier LWD post traced her background and rise to business success. Staveley, a former girlfriend of Prince Andrew, and one-time beauty model as student at Cambridge University, has a credible reputation for broking billion dollar deals through her networking skills. In 2008, she was instrumental in negotiating a £12 billion investment in Barclays Bank using money from Abu Dhabi and Qatar, before helping broker the purchase of Manchester City Football Club by Abu Dhabi’s Sheikh Mansour .

Doing well what bankers do badly

Members of her network of wealthy contacts invest not only their cash, but also invest their trust in Staveley’s council and advice. The London Evening Standard speculates on important qualities that help her to deliver successful outcomes for her clients:

So how does she do it? As a woman, Staveley is negotiating uncertain terrain. She attributes her success to luck and an ability to assess and evaluate information quickly. “I can see an opportunity or a problem faster than any lawyer,” she says. “I can see a document and find a hole in it, or I can understand what I can put in to make the contract work.”

Private-equity veteran Guy Hands, who has known Staveley for years, says: “Amanda acts as a confidante to some very wealthy individuals and funds in the Middle East. She finds opportunities for them, which fit what they are trying to do. She has a very good track record and she realizes what her place is; she doesn’t tell her clients what they should want, instead she distils their wishes for them. She does what most investment bankers are bad at — she listens.”

Courage in adversity

The enviable story of success conceals personal misfortune. The Daily Standard also reports that Ms Staveley has been diagnosed as carrying the gene for Huntington’s disease, a degenerative condition which will progressively restrict her career. She has responded with courage and determination:

“It definitely gets me to the gym every day. When I have done all my exercises, I work with a therapist doing balance exercises, and I inhale antioxidants. I also shout at God occasionally.”

The author

Paul is a regular contributor to LWD on sporting, business and technology stories. His post on Apple Foxconn is the most visited, since its publication in 2012


Black Friday battles become a test of Corporate Social Responsibility

December 1, 2014

England’s leading retailers embraced America’s Black Friday sales strategy violently as November drew to a close

Images of mob-battles in search of bargains suggest this will be a test of how companies will respond to a challenge to their claimed code of ethical practices. As this was our first serious attempt in the UK to import this innovation, corporate planners may have assumed that it would be greeted by the tolerance always displayed by the English citizen queuing for services.

Hand to hand combat

What happened was a display of desperate consumerism. As the doors to the supermarkets opened, patient hours of waiting ended as hand-to-hand combat broke out in the battle for plasma televisions.

Like a desperate struggle for famine relief supplies

It was like a desperate struggle for relief supplies you see in famine relief films, one observer said.

Minor battle, few casualties

There were surprisingly few reported injuries, perhaps fewer than during a Manchester United training session. One shopper was reported as bombed by a television, and a few cars were damaged on the fringes of the battle, but the casualties were light.

Social media quickly showed not dissimilar scenes from America. No shoot-outs were reported in the struggles to secure the last iPad on sale. The first martyr celebrating Black Friday has yet to be chronicled.

For students of leadership

For students of leadership there are several matters for reflection. Will leaders show any convincing commitment to their claims of putting the customer first and displaying high ethical values? The social media storm seems to have caught them unprepared.

To be continued


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