Eddie Jones and why leaders over-reach

March 15, 2018

Eddie Jones

A video of England rugby coach Eddie Jones addressing a group of sponsors has reached the public. It makes an interesting case of a successful leader setting himself up to fail.



The video was recorded several months ago. Eddie Jones is currently the coach of the England (male) rugby team. His appointment in 2015 was controversial. The premier national teams of the northern hemisphere have increasingly selected from coaches the most successful rugby nations. In practice this means coaches from New Zealand and the other Southern Hemisphere countries Australia and South Africa.

After a period of relative under-performing, England chose Eddie Jones, a colourful character of Australian, Japanese and American origins.
Jones played rugby to state level in Australia.. He then embarked on a coaching career mostly with spectacular successes, but not without the occasional setback. As coach of Australia he stared well but a series of successive losses ended his contract. His last loss was to Wales, a point which may have some further relevance.

He achieved success again as national coach to Japan. In rugby-playing terms, Japan is a minor nation. It also lacks an adequate supply of monstrous players in a game which has evolved to require high bulk and mobility. His style is a passionate one, invoking pride in his teams of national and cultural values. Rather than import hefty Samoans, he introduced a fearless flyweight style of play which brought shock wins and delighted spectators during the World Cup of 2015.
This track record, and Japan’s showing resulted in his appointment as England coach.

His initial impact was spectacular, and the team began to show potential to become a serious challenger for the next world cup. At the time of the video Jones could point to a remarkable turnaround of fortunes in results. His leadership impact was clearly a significant factor.
A run of twenty three matches was ended by a firy Irish team, which was also progressing well including a win over the near invincible New Zealand All Blacks.
In this summary I draw attention to the loss to Wales which coincided with Jones losing his Australian post, and then to the recent loss to Ireland which ended his winning streak.

The video

In the video, Jones is heard lauding his own success in converting Japan into an exciting new force in world rugby. He then turns to the defeat by Ireland.

“We’ve played 23 Tests and we’ve only lost one Test to the scummy Irish,” he told his audience. “I’m still dirty about that game, but we’ll get that back, don’t worry. We’ve got them next year at home so don’t worry, we’ll get that back.”

Jones was also recorded discussing Wales in the context of Japan Under‑20s losing 125-0 against their Welsh counterparts shortly after he took over as the Japan head coach in 2012. “Wales. Who knows Wales? Are there any Welsh people here? So it’s this little shit place that has got three million people. Three million!”

Dilemmas of leadership
Another dilemma of leadership. When a leader starts believing his or herself-constructed story. It has contributed to the aura around the leader. Some might call it the evidence of charisma. The leader flushed with success, acts out the self-image in terms which become dismissed as bluster or dismissive of others.

Remind you of any other leader?

Do these words remind you of another leader, often in the news for his provocative statements?

“I’m still dirty about that game, but we’ll get that back, don’t worry. We’ve got them next year at home so don’t worry, we’ll get that back.”

If so, what more general conclusions can we draw from the case of Eddie Jones? And is it coincidence that his team plays that “scummy team Ireland” this weekend, a team which has already won the six-nations championship from England this year, regardless of the result?


Who will challenge mighty Magnus?

March 6, 2018



Next Saturday, [March 10, 2018] eight top Grandmasters will start their Candidates Tournament in Berlin. The winner will gain the right to challenge Magnus Carlsen for the World Chess Championship crown, in a match to be played in November in London.

Magnus is the successor to a line of great players, often childhood prodigies, to become world champion, While there are others of his own generation, and emerging wunderkind able to complete, will any be strong enough to wrest the crown from him?

It is possible, but would be a surprise. The long-established ranking system at chess works pretty well.

If you think chess is boring and time-consuming, so do some innovators inside the game, who are playing around with the rules to cope with the invasion of technology into the game (or sport, as it controversially likes to term itself). Gone are the matches in which after a day’s play,, one of the papers would seal and move, and spend much of the night analysing what next to do. A century ago, chess clocks were introduced. Then all-night study was carried out replaced by seconds doing the hard-lifting. Then with the advent of powerful chess computers, overnight play withered and died.

Now, if a game seems to be in danger of extending into the night, the speed of play is increased, leading to a survival of the most agile and intuitively gifted. Matches are increasingly tailored to audiences watching on the web.

Today, I came across a humorous account of ten rules for introducing morality into computers (whose programmes are already capable of beating even Magnus). One of the computer programmes did a silicon bladed destruction job on the great champion Gary Kasparov. One of the rules of morality was for the IT chess computers to ‘let Gary win from time to time’.

Don’t know if the computers are quite ready to appreciate the humour.img_08241



Maplins and Toys R Us provide grim examples of creative destruction

March 3, 2018


In February 2018, the Beast from the East brings weather misery to much of the United Kingdom. There is economic misery too, as two high-profile retailers go into administration

Maplins, a major electronics retailer with over 200 stores and 2,300 staff in the UK has collapsed into administration. Attempts to find a buyer have so far failed.

Toys R Us, whose UK organisation is of similar scale, has around 100 stores and 3000 staff. The parent US company has filed for bankruptcy protection last September. The UK arm needed a deal with the Pension Protection Fund (PPF) in December [2017] to rescue its retirement scheme

Both firms provide examples of Creative Destruction, Schumpeter’s chilling term for the unintended consequences of major economic changes and technological ‘progress’.


The opening up of new markets and the organizational development from the craft shop and factory to such concerns as US Steel illustrate the process of industrial mutation that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one … [The process] must be seen in its role in the perennial gale of creative destruction; it cannot be understood on the hypothesis that there is a perennial lull.

— Joseph Schumpeter, Capitalism, Socialism and Democracy, 1942

Toys R Us appears to have failed to keep up with changes in the market, and particularly with the impact of the web-based suppliers, particularly the mighty Amazon. Maplin, appear to have been more vigorous in efforts to keep pace with technological developments. Nevertheless, the harsh trading environment since the economic turmoil of a decade ago eventually took its toll.

More detailed case analyses will probably identify missed opportunities for the two firms. Toys R Us appears to have been slow to appreciate the revolutionary impact of the web for retailers, and the benefits accruing to the mighty Amazon operation.

One commentator argued that Marlins failed to maintain stock levels in its stores. I am not convinced about that. The current concept of slimmed-down supply chains encourages Just In Time practices.


Red Glory. Manchester United and Me, by Martin Edwards

February 7, 2018

Red Glory. Manchester United and Me, by Martin Edwards

Book Review

I learned about this autobiographic story late last year  through an event organised through Simply Books of Bramhall. For personal reasons, I went along to meet the author. It had been nearly thirty years since we had last met. We had both attended a dinner at Manchester Business School. The main guest of the evening was Harold Wilson, the former Prime Minister who was a life-long Huddersfield Town supporter. We both vaguely remembered the event.
In Red Glory, Martin Edwards writes as a former chairman of Manchester United Football Club over the golden period of the club’s sporting success. As Peter Schmeichel put it in his foreword to the book, it was the period when United ‘became the biggest and best club on the planet’.
The book covers ground much of which will be familiar to MUFC fans, as legendary in this footballing city. I already knew how Matt Busby escaped death in the Munich air disaster to go on and rebuild the broken team. But nuggets in the book are new. I did not know, for example, that Sir Matt was later granted rights to what became the famed Superstore at Old Trafford. Edward estimates Busby’s assets from these arrangements amounted to a hundred million pounds market value by 1998.

One anecdote describes the negotiation between the young Chairman of Manchester United and the chairman of Leeds United. The style was firm, but not blustering. Schmeichel confirms it matches Edwards’ typical approach to dealing with negotiations.  I like it as a counter illustration to the mythology of deal-making according to Donald Trump.

Without doubt, the book will appeal to fans and historians of Manchester United Football Club. I have no hesitation in recommending it to students of football for insights into how a seriously competent leader thanks and acts, written in such a readable fashion.

Acknowledgement: To Simply Books, for organising the book-signing event, and providing the image. [Your Editor is the somewhat shorter figure on the left.]


State of the Union address. Teleprompter Trump quietens Twitter Trump for the occasion.

January 31, 2018

Child's pram

I was awakened by a familiar voice from my bedside radio. It was that of the President of the United States (POTUS) who was half way through his State of the Union Speech (SOTU).

That’s at least one acronym too many  for an opening paragraph. It least it will remind me of what the acronyms stand for, in the various bits of news already filtering through the social media sites.

I listened as POTUS warmed to his task. After each sound bite (roughly, after each sentence ) he paused to tumultuous applause. I remembered. He is addressing the congregated masses of the Senate and House of Representatives in some pomp. Puzzled at the electrifying effect his words were having, I abandoned my security blankets and headed for a view of the proceedings courtesy of BBC news (presumably by courtesy of some US networking. Hey, that’s the special relationship for you, folks.)

On the screen, Donald is doing something rare and wonderful. He is stringing words together in a more than passable imitation of the English Language. He is, you might say, on message. This departure from his normal style has not appeared to weaken its rapturous reception. Before my eyes , I see the hypnotic state of the delighted audience as the promises fall from his lips.

There is a cornucopia of promises pouring forth. They are jostling for reality, each being another chunk of the American dream realised. Evil drug-masters will be caught. And imprisoned and never released. Guantanamo Bay will be rescued from closure. The Military will never be hamstrung for lack of funding. At home, Republicans and Democrats alike will work to gather the achieve these steps towards making America Great Again (MAGA, the third and greatest of parts of the Holy Triacronym ).

The desolated infrastructure will be rebuilt with American heart, American hands and American grit (as someone earlier also said) with a budget call of $1.5 trillion left over from walls and bombs.

And each offer was greeted by a vast multitude, more than anyone else’s multitude. But there is more to come. The POTUS has assembled heroes and victims of failed heroes to be honoured for the courage of their loved ones or themselves. A victim of North Korean torture was given special place, as he waved his crutches defiantly to even more thunderous applause.

A part of my sleep-befuddled brain was telling me this is not quite right. Why, persisted the thought, would his political opponents not baulk a little at coming across with permission to spend the odd $1.5 trillion to MAGA? After all, these near-treacherous Democrats were continuing to hold up progress with the possibility of crash and burn of a functioning administration in weeks.

A clue came from the post-mortem. It is one of the oldest theatrical tricks of all. Get your supporters in the front rows and their cheers around out the jeers of opponents. The unanimous admiration was confined the sectors of Republicans entrusted as cheerleaders. Elsewhere, as one reporter put it, ‘Democrats sat or stood in stony silence’. They appeared to have hissed as the retention of the infamous Guantanamo Bay complex.

Indeed this is much to reflect on. The absences as well as the presences. The enemies to be confounded were essentialized as North Korea, but no mention of Russia. The bid for internal harmony on Capital Hill, but no mention of steps which might be leading to a POTUS impeachment.

Culturally, I had trouble with the speech, but the man showed his skills as a consummate showman, yes, even one with the dangerous gift of charismatic impact. Of his predecessors, he reminded me most of the long-departed Billy Graham. I wanted him to heal that North Korean hero on the spot.

This was Teleprompter Trump, as a BBC reporter put it, who went on to speculate how long it will be, before Twitter Trump escapes again.


Uses for a Black Pudding

January 14, 2018


The big question

This week I was reminded of an old free-association exercise favoured in creativity workshops

Uses for a Brick

The old exercise was to list uses of a brick. According to research at the time, skill at generating multiple ideas of various kinds was an indicator of creative fluency and flexibility.


Uses for a Dead Cat


A darker version on Uses of a Dead Cat, was later turned into a book


Uses for a Piece of Black Pudding


And so to this week’ s news story, (about time, you may be thinking). It refers to an unexpected uses of a piece of Black Pudding, a delicacy in the North of England, as well as in other parts of Europe where the local gourmets have developed a taste for blood sausage.


If you did not catch the story, you may have trouble ‘brainstorming’ what happened, however many ideas you think up.  I leave it as a brain teaser. Suggestions from LWD subscribers (with moderate censorship according to editorial judgment) will be found in the comments section.


Uses of a Blogpost on Uses of a Piece of Black Pudding …


Now that’s a tougher challenge altogether.


Football gets its Hawkeye

January 8, 2018
WG Grace
This week, football’s new video assessment system reaches cup competitions in England. Will we learn from experiences in other sports?
Technology was accepted for lines-calls in tennis some years ago. It has also been introduced into cricket, and Rugby (both codes). LWD followed the emergence of Hawkeye in tennis, and one post has been studied as a business leadership case.
The changes were mostly accepted, perhaps grudgingly from those with a yearning for the romance of earlier days. Football now seems likely to follow a similar trajectory of initial controversy followed by eventual acceptance. There will almost certainly be learning from experience.
The new football system has been tested in Italy for around a hundred matches. It seems that the video referee is called into action in about 25% of matches. This is in contrast to the approach followed by rugby, when the hold-ups are incessant, and where referees are now conditioned to check every possible infringement,or point-scoring opportunity.
Tennis and cricket have opted for a limited number of player appeals. The approaches has been linked to spectator involvement following the game on large viewing screens, and rather naff graphics in cricket.
The problem I see is a concern by official bodies to obtain the ‘technically correct’ decision. This may be influenced by the financial swings hanging on a single decision.  In tennis, this means the evidence for a ball being hit in (including on) the line, or outside the line. The technology tends to be trusted to a precision that is not possible for the human eye of even the best umpires. A similar state of affairs holds in cricket where the technology reveals the slightest of contact with ball on bat, which would influence a decision for caught or LBW (out for the ball striking the player’s pads according to complex rules known as leg before wicket).
The current systems reduce uncertainties of human error to plausible ‘right or wrong’ decisions.  We are not quite at the limits of uncertainty according to the scientific principle formulated by Heisenberg, but not precise enough to make practical debate futile.
A better way?
There is a modification to this approach which seems better to me. The technology could be used to avoid obvious errors, rather than resolve minuscule quibbles over the slightest of touches of a ball on a bat, or whether  a ball has gone beyond the line (of a football or tennis playing area , or marginally forward in a passing sequence in rugby (one of the game’s delights cut short too often at present.)
Will the new system being introduced resolve controversy about decisions by the officials? Not according to one Italian expert describing their footballing experience. Are the fans happy? Only if the decision is in their team’s favour, he replied with a sigh.