Dilma Rousseff: Guardian of the people outside the gates

November 16, 2014

Sao Paulo (2)

In a tight electoral contest, Dilma Rousseff is re-elected as President of Brazil. She is the candidate of ‘the people outside the gates’

Dilma Rousseff presides over a gated nation. She has been re-elected by a narrow margin as the candidate of those living ‘outside the gates’. Her people’s party , PT, is committed to reducing the inequality gap.

A personal recollection

A personal image. In a side street in the financial centre of São Paulo, a little girl in a smart dark-blue uniform stands behind the security gates of a large house. As we walk past on our way to the University, a limousine pulls up in front of the house. The gates open, and the little girl gets into the back of the limo. As it drives off, the security gates close again. The image has stayed with me. The bustling streets seemed safe, in the early morning rush-hour. Yet Chris, our host, had insisted on meeting his two visitors from England, and escorting us from our hotel to the nearby lecture rooms. We just saw how the people within the gates protect themselves.

Dilma seen as anti-capitalist

The Economist has predictably seen Rousseff’s re-appointment as a rejection of the modernizing and pro-business policies of the defeated candidate Aecio Neves. The campaign was full of sleazy accusations, but arguably was no different to the balanced-free rants that come from America’s television coverage of the last two presidential campaigns.

Prognosis

The Western Press suggests that Rousseff is unable to introduce needed change to deliver economic and social stability. Her broad policy is considered to be shackled by a sympathetic stance to Latin American solidarity against the United States and supporting the strengthening of trade relationships with China.

To be continued

The story is developing rapidly, and will be continued with the Petrobras scandal this week and the mass demonstrations in São Paulo.

Nov 15th 2014

Bloomberg reports 10,000 demonstrate in streets of São Paulo.

Nov 18th 2014

Grace Foster, head of Petrobras commits to major change in the CSR of the state-owned oil company.


Tim Cook makes the case for an inclusive workplace

November 4, 2014

Paul Hinks

So Tim Cook is gay. The announcement wasn’t so much about the ‘outing’ of Tim Cook, as a message that openly supports diversity and equality in the workplace. The fact that Tim Cook is CEO of Apple, America’s largest firm, adds gravitas to the story.

Race, gender, age, disability, sexual preference are all topics with which organizations have to grapple. Firms are keen to demonstrate they are operating a diverse and ethical workplace where everyone has their fair chance regardless of their personal circumstance or outlook. Perhaps too many firms ‘talk the talk’ with the aim of ticking a box in a corporate brochure?

Tim Cook’s announcement provides an authentic message that Apple is an organization that understands the importance of providing support to ‘their most important asset’. Harnessing different perspectives from a diverse workforce provides a win:win – people with different values and background see things differently from those who are turned into generic corporate clones – walking and talking a certain way – it can all become a bit a dull, boring and predictable. Tim Cook’s announcement is not about him per se; it’s about promoting equality and diversity – and perhaps re-enforcing a culture that can provoke creativity and innovation.

Tim Cook has never denied being gay, but he is acknowledged and recognized as being a private individual. So to publicly make a statement about a private and personal matter, and then place the context of the statement around support for others deserves credit and recognition.

The New York Times provided insight and a deeper perspective:

As Lloyd Blankfein, the chief executive of Goldman Sachs, put it, “He’s chief executive of the Fortune One. This is Tim Cook and Apple. This will resonate powerfully.”

Mr. Cook was plainly reluctant, and, as he put it in his essay in Bloomberg Businessweek, “I don’t seek to draw attention to myself.” But, he wrote, he came to the realization that “If hearing that the C.E.O. of Apple is gay can help someone struggling to come to terms with who he or she is, or bring comfort to anyone who feels alone, or inspire people to insist on their equality, then it’s worth the trade-off with my own privacy.”

Mr. Cook’s essay also seemed carefully drafted to be inclusive, to embrace anyone who feels different or excluded, which could broaden its impact far beyond the lesbian, gay, bisexual and transgender communities. Mr. Cook was “wonderfully candid about why it was difficult for him to come out,” said Kenji Yoshino, a constitutional law professor at New York University and co-author of “Uncovering Talent: a New Model for Inclusion.”

“When I give presentations on diversity and inclusion in organizations, I often start by noting that of the Fortune 500 C.E.O.s, 5 percent are women, 1 percent are black and zero percent are openly gay,” Professor Yoshino said.

In his essay, Mr. Cook wrote that he was many things besides being gay: “an engineer, an uncle, a nature lover, a fitness nut, a son of the South, a sports fanatic.” Professor Yoshino noted: “When Drew Faust became the first female president of Harvard, she made a similar point. ‘I am not the woman president of Harvard,’ she said. ‘I’m the president of Harvard.’ ”

Apple’s future success

Since taking over the leadership of Apple from Steve Jobs in 2011, Tim Cook has demonstrated that he can successfully pilot the largest corporation in America. Tim Cook is not Apple’s ‘gay’ CEO, he’s Apple’s current and successful CEO.

In terms of competitiveness, Apple is currently riding the crest of a wave. The recent product launch of the iPhone 6 broke all records – so there’s no obvious need for a cheap publicity stunt. Tim Cook’s announcement shouldn’t be seen much as statement about himself, rather his statement symbolises the importance of providing an inclusive, diverse and stimulating workplace, one which supports new ideas, aims to look at the same situation from different perspectives – a culture true to Apple’s values – one which fosters creativity and innovation.

In the future, perhaps Tim Cook’s announcement will be reflected upon as the time when Apple took a leadership position in supporting diversity and equality in a positive and effective way. It will be interesting to see how many other industry leaders follow Mr Cook’s lead.


So, Is President Obama a weak leader?

October 26, 2014

President Obama has received continued criticism for being a weak leader. His military actions against IS in Iraq and Syria are now being used to demonstrate the contrary argument. I suggest that such assessments need to be made with great care

Popular and political judgements of a leader’s competence need to be tested carefully. Too often they are reactions to a single critical incident.

Critical incidents may not be all that critical

A news story often follows a ‘critical incident’. For example, the IS made headlines over brutal videoed execution of an American hostage. President Obama said at a Press Conference that there was no American strategy in place for dealing with the emerging Islamic State. The  remark  was widely taken to illustrate the President’s weakness as a leader.

Was it weak leadership to speak the truth?

A leader is expected to offer reassurance. Obama’s sound-bite was uncomfortable to hear. It could be used in Media Training as an example of a remark that might have been better expressed. An example of a weakly-expressed point. But was it weak leadership to speak the truth? Would it have been any better to say “We know exactly what to do, as you will learn very shortly” ?

Was it strong leadership to launch the air campaign against IS?

British politicians appear to be believe so. They debated the issue and voted overwhelmingly in favour of supplying air support in Iraq (where the new regime requested military support against IS) Here is where some careful testing of ideas is required. One view is that a strong leader is decisive and ‘sends signals of commitment and willingness to act’ unilaterally if necessary.

There seems a wide consensus that the initiative has little chance of a simple successful ending without ‘boots on the ground‘.

Yet there has been a remarkable level of regional and international support of at least a symbolic kind.

Strong leadership?

And the question of what is strong leadership remains a matter of perspective.  If strong is understood as having the power to bring about desired change, President Obama is in a relatively weak position for someone in the role generally perceived as that of the most powerful political leader in the world.


Are managers sacked for breaking the rules and leaders sacked for not breaking them?

October 24, 2014


It’s a nice idea from a well-respected source, and indicates yet another take on an old question about the difference between leaders and managers

I came across the quote in a chapter on ethical change written recently by two business school authors, By and Burnes. By coincidence, this week Tesco was involved in a story of managers sacked for breaking the rules, and a leader (Richard Broadbent) who sacked himself for not breaking enough of them.

A long-running debate

There has been a long-running debate about the difference between leaders and managers which goes along the lines that ‘managers do things right’ and ‘leaders do the right things’. This was popularized, if not coined, by Warren Bennis in the 1980s, when it found resonance with the New Leadership movement, and the virtues of the transforming leader.

Burnes and By are not necessarily ‘Bying in’ to the Bennis distinction. They are offering a critical challenge to others think a little more carefully about leadership, business, and ethics.

Testing the difference between leaders and managers

In Dilemmas of Leadership I suggest that concepts such as leadership and management are social constructions. In use, the terms tell us what sense we make of leaders (observable) and leadership (social constructions). By examining or testing the maps dealing with the topics, and looking for important dilemmas we see more clearly what sense is being made by the authors. We also see more into the sense we make locally in our own leadership roles.

Bennis writes powerfully of leaders as being ‘made’ rather than being ‘born’. His map is very much influenced by (and perhaps exerted its influence on) the New Leadership movement and its transformational and visionary leaders.

So are managers and leaders sacked for different reasons?

One way of rethinking this is by turning the narrative on its head. If managers are sacked for sticking to the rules, we need to study specific examples. What sort of sticking to the rules? Doing what they are expected to do, maybe. If leaders are sacked for not breaking the rules, they have failed to do what they are expected to do, and failed to challenge the rules (strategies, culture, and so on) that the organization had developed.

In other words, the distinction helps us learn what sense we make of the functional roles and less formal obligations of business executives whom we label as leaders and managers.


Dilemmas for Doctoral candidates

October 4, 2014

Doctoral candidates face the two challenges of making a contribution to knowledge and of defending their claims against the toughest of scrutiny. The methodology of conceptual mapping and examination of dilemmas offers an additional research approach

The principles were outlined in 2006 in the first edition of the book Dilemmas of Leadership, a post-graduate teaching text. An earlier LWD post gives a brief overview.

The approach

The approach draws on a social constructional treatment of knowledge generation and validity testing. In its initial use, it was offered to business executives to assist in their evaluation of leadership texts. In this post, it illustrates a way of simplifying the epistemology offered on doctoral courses in business and the social sciences. In its earlier application, executive MBA students are encouraged to study emerging leadership news stories, deriving a conceptual map from each. This ‘map reading’, like any life skill, improves with active and regular practice. ‘Map-testing’ includes processes found in research methods courses for investigating the reliability of the information and its validity. These two processes feed into the third, in which the derived and tested maps of a story are examined and compared with the personal map of the student. This process permits personal and experiential learning. Termed ‘map making’ this is the revised map of the student beliefs about leadership for personal reflection and class discussion.

Beyond the basic system A range of additional procedures are introduced to support the basic system. These include a search for dilemmas as significant hard-to-resolve decisions confronting the actors in the stories, these include the personal dilemmas for the student (‘the most important leader you study is yourself’).

Extending the process to doctoral research The process offers possibilities for modification for direct application in research studies even at the level of doctoral investigations. A workshop opportunity has arisen which will be reported here in a future post.

Update for Doctoral students The brief for the doctoral workshop was The Evolution of Leadership and Management and its links with Theories of Organisation: Bringing it all together. The syllabus indicated that the workshop follows the student’s journey through different perspectives on organisation and management theory (modernism, scientific management & Bureaucracy); neo-modernism (human relations and culture management); critical perspectives; postmodernist organisation theory). Students were advised to revise these topics to be prepared for discussion at the workshop.

Further updates

Further updates will report on the workshop and add discussion points from subscribers.

October 24th 2014

An illustration of the mapping approach applied to a leadership text which asks the question ‘are managers sacked for breaking the rules and leaders sacked for not breaking them?’

November 1st, 2014

Bridging the gap between the empirical and the social

One substantial difficulty for doctoral students is the gulf between the methods of enquiry in the empirical sciences and the social sciences. The former retains the methodology of the dominant rational model. This perspective is one I acquired in my schooldays and have retained as a technical manager trained to examine technical and economic problems through the methodology of scientific inquiry.

My attraction to a second approach involving the methodology of the social sciences grew, as I became familiar with the ideas of the social construction of reality. Nevertheless, I felt that moving completely from a scientific to a social scientific approach was likely to be switching from one horn of a dilemma to another.

November 3rd 2014

Two authors helped me find a way of bridging the gap.

The first was Professor Gail Fairhurst in her book Discursive Leadership in which she shows how social constructionist approaches are able to co-exist successfully with the more dominant model of cognitive psychology.

The second insight came from the work into what Jim Collins called ‘the  Genius of the And’.  Fairhurst and Collins had in quite different ways addressed a way of dealing with dilemmas. In each case, the approach was a form of creativity to escape from ‘either-or’ thinking.  The outcome is a bridging of the gap between the dominant rational model of the sciences and the social constructionist approach of the social scientist

 


Is Narcissism always a bad thing?

August 12, 2014

NarcissusNarcissism is often associated with ‘the dark side of leadership’. Recent studies offer a revised perspective

A review in The Economist [March 22nd, 2014] was entitled Narcissism: Know thy selfie. It reviewed two recent books on Narcissism: Mirror, Mirror: the uses and abuses of self-love, by Simon Blackburn, and The Americanization of Narcissism, by Elizabeth Lunbeck.

Lasch and the Culture of Narcissism

In examining these books it is worth going back to the psychodynamic treatment of Narcissism by Christopher Lasch. It is worth revisiting this classic study as the critic As Siegel summarized the work:

in “The Culture of Narcissism,” Lasch took what was still mainly a narrowly clinical term and used it to diagnose a pathology that seemed to have spread to all corners of American life. In Lasch’s definition (drawn from Freud), the narcissist, driven by repressed rage and self-hatred, escapes into a grandiose self-conception, using other people as instruments of gratification even while craving their love and approval. Lasch saw the echo of such qualities in “the fascination with fame and celebrity, the fear of competition, the inability to suspend disbelief, and the shallowness and transitory quality of personal relations.

The full-on connection between narcissism and many of the evils of modern society was always likely to attract a revisionary accounts such as those of Blackburn and Lubeck.

Narcissism and balance

Blackburn argues that a ‘healthy’ self-image is bounded at one pole by excessive self-regard, and at the other pole by lack of adequate self-image. This adds needed nuance to the Lasch position, as well as to the popular connection between narcissism and the dark side of charismatic leadership. His plea is for positioning the individual more carefully in their context. The prevailing view of egotistical leaders may have slipped too much into polarisation. Where he is closest to Lasch is in his cutting observations of advertising which seeks to bolster the self-image of the consumer (Blackburn takes the ‘because you are worth it’ message of L’Oreal as an example]

‘Good narcissism’

Lunbeck adds the point that the neo-Freudians have tended to focus on narcissism as bad, and that Lasch contributed this cultural belief. Freud, she argues, saw the development of self-regard as a form of ‘good narcissism’.

Narcissism as a dilemma

Both Blackburn and Lunbeck show us that narcissism may be more of a dilemma to be understood than a universal curse.

Suggestion to leadership tutors

Essay question: Is Narcissism a bad leadership characteristic? Discuss, drawing on the work of Simon Blackburn and Elizabeth Lunbeck


Executive powers and creative license

July 31, 2014


Republican plans are announced to sue President Obama over abuse of executive powers. They are addressing the broader issue of leadership action and creative license

Effective leadership action often involves a creative insight. It may surprise and shock opponents into a claim the the action exceeds the legitimate powers granted.

This appears to be the claim behind the Republican move from the House of Representatives which was passed acrimoniously along party lines this week [July 2014] Speaker John Boehner denied it was a party political act, but one taken in defense of the Constitution. President Obama dismissed the action as a stunt.

Every President since George Washington

Every President since George Washington has deployed executive orders. It seems Obama is no more prolific than his predecessor and likely to be less active in this respect than the famously hands-off Ronald Reagan.

But that’s politics. Each side can make a case that is likely to be accepted by its supporters. The defense of democratic freedoms stumbles on.


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