Thomas Cook: Harriet Green takes on a historic culture

November 27, 2014

Tudor Rickards:

I reblogged this post on the news today [November 27th 2014] that Harriet Green is to leave the company after a period of considerable success in her restructuring policy

According to The Guardian

Harriet Green has been pushed out as chief executive of Thomas Cook in a shock departure that wiped £400m off the value of the tour operator.

Green had garnered investor plaudits, and an award for businesswoman of the year, for turning around a business that was recovering from the brink of bankruptcy when she joined two years ago. But her board was less enamoured.  As Green departed with shares worth more than £9m, Thomas Cook’s chairman said the group needed a leader with more knowledge of the leisure industry.

My original post indicated concerns over the difficulties she was likely to face in changing a powerful corporate culture. It makes an excellent business case .

Originally posted on Leaders We Deserve:

Harriet GreenThomas Cook is an iconic name among British travel agencies. Its new CEO Harriet Green faces tough times for the travel sector as well as having to deal with a resilient corporate culture.

Some years ago I researched the company after reading a historical biography. I was struck by the corporate culture, which reminded me of the provincial ‘assurance companies’ at the time, loyal staff, solid and traditional in its values. Harriet Green faces interesting challenges.

A recent interview in The Independent sketches the leader and her possible dilemmas.

The shelves are wedged with books, as you would expect for a history graduate, and another nod to the past is mounted on the wall overlooking Ms Green’s shoulder: a sepia-tinted portrait of Thomas Cook himself.
She hopes to take a leaf out of the founder’s book. In 1841, the Baptist preacher arranged to take a group of temperance campaigners to…

View original 436 more words


In Pawn Sacrifice, Bobby Fischer takes on the world again

November 24, 2014

Pawn Sacrifice is a dramatized version produced by Edward Zwick of Bobby Fischer’s iconic chess match with Boris Spassky in 1972

Pawn Sacrifice was previewed at the recent Toronto film festival

It is a more fictionalized version than the earlier film Bobby Fischer takes on the world, and confirms the relative normality of protagonists Carlsen and Anand who are currently slugging it out for the World Chess Championship in Sochi.

Mostly positive reviews

Reviews on Pawn Sacrifice have been mostly positive. The most negative one I found was from The Guardian, and even that whetted my appetite for watching the film.

Must see?

Probably a must see for chess players of a certain age, although a possible unsound sacrifice of two hours viewing time for the wider public.


UKIP win sets scene for recognition of political realities beyond the English borders in the omnishambles by-election

November 21, 2014

The voters of Rochester and Strood returned Conservative defector Mark Reckless to parliament as their new UKIP MP

The result is seen as a defining moment in UK politics.. Perhaps, but it certainly was no surprise. Polls had anticipated the result well in advance.

An omnishambles vote?

For the traditional political parties, the episode has seemed another example of an omnishambles. This was the term capturing the political mood of the nation, according to the right-leaning Daily Telegraph.

It captured enough of the mood after its first recorded use in the political satire The thick of things to be voted word of the year in 2012 by the Oxford University Press.

The Conservative omnishambles

The Prime Minister vowed ‘to keep his [Mark Reckess’s ] fat arse out of Westminster’. His instructions to love-bomb the election were apparently treated by his cabinent and MPs to the political practice of obeying the letter of the law while ignoring the spirit of it.

The labour omnishambles

The labour omnishambles included an attempt to change leader in mid-shambles. It ended with the resignation of an MP whose tweet seemed to be a sneering reference to people who vote UKIP, drive white vans, and display Union flags on the front of their modest homes

“Longer term, its labour will suffer” a subscriber to LWD and a student of the political scene told me. “Social media and technology will make it hard for them to keep the old loyalty of voters”

The Liberal omnishambles?

The Liberal Democrat coalition partners in Government won a humiliating 1% of the vote. One rather sympathetic headline among the majority of withering comments suggested they had conserved financial and political capital for the upcoming general election

Beyond the borders

My suspicion is that the voters recognized the failure of those in power to deliver. The single issue dominating was that of immigrants as the primary source of disaffection. If so, the outcome mirrors a mood against the much-reviled EC system within many of its member states. I’m inclined to extend the dissatisfaction to the omnishambles in the American political scene as well.

To be continued

This first-reaction posting replaced the planned post on F1, which will follow shortly.


Relationship management: Mercedes chief Toto Wolff sets an example in F1

November 21, 2014

Formula One racing has compounded its problems this year by adding to competition between drivers racing within the same team. Toto Wolff of Mercedes has tried to address the dilemma for drivers Lewis Hamilton and Nico Rosberg

The broader issue is that of competitive individuals who are expected to put aside personal ambitions for the greater good of the organization to which they are committed.

A universal social dilemma

This is a universal social dilemma. In various forms it has attracted considerable attention.

Just recently, the distinguished Ethnologist Edward Wilson revealed the intensity over the debate with dismissive remarks over the ideas of Richard Dawkins, particularly over altruism and the selfish gene hypothesis.

It may be relevant that Wilson has specialized in understanding the social life of the ant, a species in which individual interests of the many are utterly subordinate to the well-being of the whole colony. His work adds to understanding of Eusociality.

335px-Fire_ants_01

From Formicidae to Formula One

Meanwhile, back from ants to Formula One racing, a system has been deliberately designed to sustain interest in the competition between two drivers in each team through points earned in each race towards the driver’s championship. This captures the attention of the global audience. There is also competition among the teams, the constructors championship, which is based on the total points scored by both drivers. This is the measure which encourages financial support for the constructors.

The Dilemma compounded

The Dilemma for F1 has been compounded by several factors this year. The most obvious is the decision to award double points to the drivers of last race in Dubai. This rather crude decision was made inevitably with the approval of Bernie Eccleston whose grasp of unintended consequences of actions seems limited. He has recently accepted a stay out of jail settlement in the German courts.

These issues took place as more unintended consequences of the funding mechanisms forced two teams out of the competition facing financial meltdown.

For Mercedes, whose team had by far the most successful car this year, the dilemma was exacerbated the competition between the drivers Lewis Hamilton and Nico Rosberg who will battle it out for first place in Abu Dabhi shortly. Mercedes has already won the constructors championship

A matter of relationship management

It was refreshing to read the mature approach shown by Toto Wolff.

Toto Wolff, Mercedes’ head of motorsport, has told both Lewis Hamilton and Nico Rosberg that losing the world championship in Abu Dhabi next week will not be the end of the world for either of them.
The observation is likely to fall on deaf ears but Wolff has felt compelled to move into full man-management mode ahead of the final race of the season, the double-points decider at the Yas Marina circuit, and told everyone in the team to “buckle up” for a rough ride next week

“The aftermath is relationship management, which is important for the future,” he said. “But [in] the run-up [it] is important to maintain the balance, to maintain the respect between the two and to let it stay a respectful relationship.”

Points for the leadership championship

If there were a leadership championship with points awarded by Leaders we deserve, Toto Wolff would be this month’s winner. Bernie Eccleston would not get past the first qualifying session.

Attribution

Image of fire ants By Stephen Ausmus [Public domain], via Wikimedia Commons


Dilma Rousseff: Guardian of the people outside the gates

November 16, 2014

Sao Paulo (2)

In a tight electoral contest, Dilma Rousseff is re-elected as President of Brazil. She is the candidate of ‘the people outside the gates’

Dilma Rousseff presides over a gated nation. She has been re-elected by a narrow margin as the candidate of those living ‘outside the gates’. Her people’s party , PT, is committed to reducing the inequality gap.

A personal recollection

A personal image. In a side street in the financial centre of São Paulo, a little girl in a smart dark-blue uniform stands behind the security gates of a large house. As we walk past on our way to the University, a limousine pulls up in front of the house. The gates open, and the little girl gets into the back of the limo. As it drives off, the security gates close again. The image has stayed with me. The bustling streets seemed safe, in the early morning rush-hour. Yet Chris, our host, had insisted on meeting his two visitors from England, and escorting us from our hotel to the nearby lecture rooms. We just saw how the people within the gates protect themselves.

Dilma seen as anti-capitalist

The Economist has predictably seen Rousseff’s re-appointment as a rejection of the modernizing and pro-business policies of the defeated candidate Aecio Neves. The campaign was full of sleazy accusations, but arguably was no different to the balanced-free rants that come from America’s television coverage of the last two presidential campaigns.

Prognosis

The Western Press suggests that Rousseff is unable to introduce needed change to deliver economic and social stability. Her broad policy is considered to be shackled by a sympathetic stance to Latin American solidarity against the United States and supporting the strengthening of trade relationships with China.

To be continued

The story is developing rapidly, and will be continued with the Petrobras scandal this week and the mass demonstrations in São Paulo.

Nov 15th 2014

Bloomberg reports 10,000 demonstrate in streets of São Paulo.

Nov 18th 2014

Grace Foster, head of Petrobras commits to major change in the CSR of the state-owned oil company.


Rethinking Paths on Creativity and Sustainability: ARTEM Conference, Nancy, March 26-27th, 2015

November 13, 2014

ARTEM LWD contributor Professor Kamel Mnisri reports on a conference (English language streams) to be held in France next Spring

The first  ARTEM Organizational Creativity International onference (ARTEM OCC 2015)  will be held on March 26-27, 2015 in Nancy in FRANCE

The conference theme is  “Rethinking Paths on Creativity and Sustainability” The objective of this conference is to bring together academics, managers, professionals and doctoral students in areas such as engineering, arts and management to tackle the topic of organizational creativity and sustainability in its different dimensions. Cross-field approaches that merge management techniques with aesthetics sensibility, engineering solutions with management perspectives, or management analysis with artistic tools could contribute to the provision of solutions that cater for the simultaneous need of financial soundness, organizational stability and sustainability.

We encourage cross-disciplinary perspectives, theoretical, empirical research work, state of the art reviews, cases studies, field studies and doctoral research in progress submissions will be considered. Aesthetic practices and artistic inquiries by artists, into organizational sustainability challenges are also welcome.

ARTEM “ALLIANCE ARTEM (Art – Technology – Management) RECHERCHE” ARTEM OCC 2015 Details of the conference here


‘Getting in the room’

November 10, 2014

A new report puts pressure on football authorities and clubs to address discrimination in leadership appointments

The report is to be presented to MPs and Sports Minister Helen Grant today [10th November, 2014]. It gives clear evidence of institutional discrimination in the appointment to senior level positions in the 92 clubs of the football league.

According to the study, Of 532 top coaching positions, 19 were help by members of the black and ethnic minority [BME] communities. This 3.4% is from a representation of 25% of players of BME backgrounds.

The report was prepared by Dr Stephen Bradbury of Loughborough University, and funded by Football against Racism in Europe [FARE].


The language of institutionalized discrimination

The language of instructiionalized  discrimination is for some people contentious. It is better than the blunter term racism, and permits examination in terms of conscious and unconscious factors and consequences

Pressure on the Football authorities

The report adds pressure to the Football League and its chairman Greg Clarke. The FA is ‘looking into’ issues of diversity in appointments. It has also been criticized for delays in examining measures such as the Rooney Rule .

The Rooney Rule

The Rooney Rule has nothing to do with Wayne Rooney, England’s football team captain. It was introduced into America’s NFA by Dan Rooney, anti-discrimination campaigner and owner of the Pittsburgh Steelers

‘Getting in the room’

The remark was not the title of report, but it might have been. One qualified coach who has not reached interview short-lists was reported as saying he was not looking for favours, just an opportunity of getting in the room.

To be continued


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